‘Online Monitoring’: Unilever Aims to Harness Vaseline’s Viral TikTok Trend.
As a product discovered more than 150 years ago within a Pennsylvania drilling site, the modest tin of Vaseline may not seem like an obvious target for social media algorithms.
However, its rise as a TikTok talking point has placed it at the forefront of an promotional upheaval, in which large companies are investing heavily in content creators and devoting less capital to advertising goods in conventional outlets.
From Oil Rigs to Online Hacks
Originally produced in the 1870s by scientist Robert Cheeseborough, who noticed oil rig workers using on their skin with a residue from oil extraction. Currently, a wave of user-generated videos have chronicled its broad application in “everyday tips”.
Hailed as a solution for polishing footwear or prolonging the scent of perfume, as well as a fix for noisy doorways. It has even been deployed to stop the scourge of snack dust adhering to hands.
Harnessing the Hype
Noticing its viral resurgence, marketers at Unilever enhanced the tricks by tasking their in-house experts with verification and sharing the findings with influencers.
Assertions that it diminished the sting of chili on the mouth were given the thumbs up. Similarly supported were ideas it could lengthen scent duration and restore leather handbags. Claims that it would whiten teeth or extend lashes were refuted.
A Plan Built on ‘Social Listening’
Outdoor advertising and television commercials would once have formed the bulk of its promotional efforts. But the Vaseline phenomenon has helped convince executives to turbocharge spending on content creators.
This monitoring of online platforms to inform business strategy has been dubbed “social listening”. Fernando Fernández, freshly instated, has stated the intention is to spend a full fifty percent of its huge ad budget on digital creator content.
Shifting to Modern Engagement
The company's social media lead, who is leading the online push, said the company was merely adjusting to novel methods of reaching consumers. She said participating on platforms “without dampening the fun” was essential.
“What is the key to genuine brand integration? This remains our core objective as brands, dating to when neighbors chatted over fences and talking about what they used.
“There’s this moving away from a one-to-many model, where we would just broadcast out … Now it’s many conversations, many communities. The shift of the algorithms means that these communities feel niche, but they’re not.
“Having your brand advocated by consumers, mentioned by individuals, that is how you can build trust and relevance. Influencers are vital for this. This word-of-mouth strategy is being amplified.”
A Fundamental Consumption Turn
The strategy reflects seismic changes taking place in media consumption, with the youth demographic spending more time on social media platforms than traditional TV, print, or radio.
The transition is visible in declines in broadcast and newspaper ads. Within the United Kingdom, advertising income for major broadcasters have fallen by more than £600m in real terms since 2019.
Influencer Marketing Expansion
It also reflects a media convergence as brands effectively act as media producers, linking up with a multitude of digital creators to promote their goods.
An industry expert from a leading agency said: “Clearly, there is a migration of viewers out of certain traditional media outlets and their time is increasingly on digital video and image apps than they are consuming linear broadcasts or printed matter.
“Numerous corporations inform us consumers have more faith in suggestions from the personalities they subscribe to compared to commercial messages. It's an ongoing shift.”
He noted companies can reduce costs by focusing on influencers over big traditional media campaigns, which also allows them to tweak their content more easily to test effectiveness.
Such methods are increasing. Promotional expenditure on the creator economy is increasing four times faster than the broader media sector. In the US, it has over doubled since 2021 and is projected to reach tens of billions in 2025.
TV's Lasting Role
Regardless of the massive shift, industry figures said they believed TV advertising still had a prominent role to play, as networks still held the capability to shape the national conversation.
The executive noted: “Among the most effective advertising investments is still events like the Super Bowl. The issue isn't broadcasters claiming: ‘Our relevance has faded.’ The focus is on who seizes focus … There is undoubtedly a future for traditional media.”